Impekkable, an award-winning healthcare consulting and hospital management firm is looking for a
Controller to work with a hospital in Dillon, MT.

• Permanent Position
• Onsite in Dillon, MT

The Controller is responsible for managing the accuracy and productivity of the day-to day activities of
fiscal functions including accounts payable, cash disbursements, invoicing/billing, customer credits and
collections, payroll, fixed asset records, general accounting, and cost accounting. The Controller works
closely with the Chief Financial Officer in the development and evaluation of financial plans to ensure
consistency with organizational goals. The Controller is responsible for the hospital’s budget process,
financial audits, cost report, tax and other regulatory filings. The Controller is also responsible for managing
the Fiscal Services Department staff.

ESSENTIAL FUNCTIONS

• Responsible for budget process
• Responsible for facility financial audits.
• Prepares, analyzes, and follows thru with cost reports throughout the year
• Works with departments to ensure proper pricing.
• Analyzes charge structure and flow to cost reports.
• Helps CFO with planning and forecasting.
• Assists with implementation of new modules for the accounting department.
• Sufficiently backs up Accountant with process journal entries, and reconciling facility bank, investment, asset, and liability accounts.
• Prepares financial statements monthly.
• Responsible for yearly audit process and annual 990 IRS report.
• Completes monthly and yearly financial reports to include contractual allowance forecasting
• Completes financial surveys and other required financial reports as needed.

MANAGERIAL JOB RESPOBSIBILITIES

1. PATIENT CARE SAFETY & QUALITY

• Ensures that quality patient care standards are set and achieved.
• Communicates effectively with patients, their families, and other healthcare providers as part
  of an interdisciplinary, holistic approach to care.
• Demonstrates commitment to life-long learning by participating in continuing education.
• Manages and directs operations of the Fiscal and Patient Financial Services departments.
• Meets regularly with the Chief Financial Officer to monitor departments’ quality of care.

2. WORKFORCE MANAGEMENT

• Responsible for recruiting and on-boarding activities of new hires into the Fiscal Services
  Department. Partners with Human Resources to determine staffing needs. Screens, interviews
  and selects quality candidates to meet patient and departmental goals.
• Allocates personnel resources for maximum productivity.
• Strives for a consistent and fair work environment for service line staff, and fosters an atmosphere of respect and accountability, integrates “Just Culture” principles into the Fiscal
• Services department.
  Responsible for performance management by taking an active approach to coach, consult or
  provide ongoing training to enhance the team’s competencies and skills. Completes
  employee performance appraisals/Check-Ups timely with meaningful feedback and
  development suggestions, as necessary to ensure personal and departmental goals are
  achieved.
• Uses discernment and good judgement in sharing confidential information about members of
  the team.
• Works closely with Human Resources to lead efforts in reconciling significant differences
  between employees, other work units/department and/or business needs.
• Follows related policies and procedures designed to promote a highly effective working
  environment using AIDET principles and Real-Time Problem-Solving techniques.
• Actively plans departmental staff meetings and encourages participation in employee
  retention and engagement activities.

3. STRATEGIC OBJECTIVES

• Ability to articulate and disseminate specific departmental goals, strengths and opportunities.
• Develops and maintains positive relationships with internal and external customers and
  serves as the key resource on management and marketing activities for the Fiscal Services
  department.
• Leads the establishment of clear standards for excellence performance by maintaining up to
  date job descriptions for employees within the department.
• Actively seeks, recommends, plans and participates in marketing or patient flow
  improvements that aim to amplify departmental productivity and performance.
• Champions LEAN approaches with department staff, leadership and community to build
  support for a continuous improvement culture within the Fiscal Services department.
• Ensures projects are completed on time and on budget and are aligned with organizational
  strategic goals clarifying project components as needed.
• Promotes additional service contracts, as appropriate.

4. INFORMATION MANAGEMENT

• Responsible for analyzing departmental data and building of variance reports, action
  planning or other analytic reports as requested to maintain budgetary targets, productivity
  standards and fiscal solvency.
• Manages and makes sound operational/business recommendations.
• Provides insightful analysis of information gathered and makes production forecasts in
  collaboration with Administrative Supervisor and/or CFO.
• Reviews charge master yearly for appropriate patient fees and compliance requirements.

5. COMPLIANCE, POLICY & PROCEDURE APPLICATION

• Applies an understanding of key legal and regulatory precedents, policies and practices to
  protect the interests of the hospital, its employees and patients served.
• Monitors internal and external changes in law, policies, regulations and practices within the
  Fiscal Services industry to define and confront risk to employees, patients and the hospital
  business operations.
• Suggests changes to policies or procedures in response to industry changes and provides
  professional application and diplomacy to potential departmental or organizational change.
• Ensures all direct reports maintain current licensure, certification and required continuing
  education in conjunction with Human Resources.

6. SERVICE DELIVERY

• Leads efforts in the Fiscal Services department’s development, delivery and continuous
  refinement in service related activities, using a cooperative team-based approach on
  providing services that ensure high levels of patient satisfaction that contribute to the
  accomplishment of the hospital’s strategic, business and departmental goals and objectives.
• Closely monitors patient satisfaction, reporting data, and changing patient needs.
• Updates departmental approaches based on feedback.
• Ensures all Fiscal Services department employees understand how the services provided by
  the department directly contributes to the organization’s strategic direction.
• Actively utilizes LEAN quality improvement processes and principles (i.e. value-stream maps,
  A3 templates, etc.) to improve Fiscal Services quality and enhance patient/customer impact.
  Continually searches for and makes improvements for streamlining processes and
  eliminating non-value-added tasks within the department’s operational functions.

KNOWLEDGE, SKILLS & ABILITIES

• Strong leadership ability demonstrated by leading and building relationships and trust
  (experienced as leader accountable for team progress, performance management and associated
  results).
• Proven ability to utilize continuous improvement and LEAN methodologies (including value stream
  mapping, A3 problem solving, and standard work) to improve processes – believes the right
  process will bring the right results.
• Strong analytical and statistical skills; demonstrated critical thinking and problem- solving skills
• Ability to manage and lead departmental projects and process improvement activities.
• Strong interpersonal and presentation skills including the ability to interact with leadership, staff,
  vendors and community members.
• Ability to motivate and direct the work of others and influence teammates to effectively drive
  change throughout the organization.
• Strong verbal and written communication skills that promote understanding with target audience.
• Ability to meet stringent deadlines and perform under pressure.
• Knowledge of computer software (Microsoft Office Suite, electronic medical records and other
  computer software databases).

QUALIFICATIONS

• Bachelor’s degree in finance or accounting, master’s degree in business administration or
  accounting and CPA, preferred.
  Fifth year college or university program certificate in a business or accounting program with a
  minimum of five years of progressive experience; or equivalent combination of education in
  experience in business or accounting with a minimum of ten years of progressive experience.
• Supervision/management experience preferred.

Please send your resume or questions in confidence to:
Amy Lowe
Senior Recruiting Director
Impekkable
Amy.Lowe@impekkable.net
Mobile – (972) 921.1864 (call or text)