Impekkable, an award-winning healthcare consulting and hospital management firm is looking for a Remote Denials Supervisor (experience in Meditech Expanse a plus) to work with a hospital based in Georgia.

• Full-time, direct hire
• 100% Remote
• Hospital is in EST time zone
• Great team and organization!

JOB DETAILS

The Denials Supervisor provides leadership, oversight, and hands–on support for the hospital’s denial management operations. This role is responsible for supervising daily workflows, coaching denials staff, monitoring performance metrics, and ensuring timely, accurate resolution of payer denials. The ideal candidate brings strong expertise in hospital revenue cycle operations, deep understanding of payer requirements, and the ability to lead a high–performing remote team. This is a fully remote position supporting a mission–driven hospital and requires excellent communication, accountability, and workflow management skills.

KEY RESPONSIBILITIES

Leadership & Team Oversight:

• Supervise the daily activities of the denials team, ensuring timely follow–up and resolution of accounts.
• Provide coaching, training, and performance feedback to staff.
• Monitor productivity, quality, and turnaround times, address gaps proactively.
• Serve as the primary escalation point for complex denials and payer issues.

Denial Management & Resolution:

• Oversee review, research, and resolution of insurance denials, underpayments, and appeals.
• Support staff in preparing strong, well–documented appeals.
• Ensure consistent use of denial codes, work queues, and documentation standards.
• Collaborate with Coding, Billing, Patient Access, and Utilization Review to address root causes.

Data, Reporting & Process Improvement:

• Analyze denial trends and develop strategies to reduce preventable denials.
• Prepare and present regular reports to leadership on denial patterns, payer behavior, and team performance.
• Lead or participate in revenue cycle improvement initiatives to increase first–pass resolution
• rates.
• Maintain audit–ready documentation and ensure compliance with payer and regulatory requirements.Cross–Functional Collaboration
• Partner with internal departments to resolve systemic issues impacting denials.
• Communicate payer updates, policy changes, and denial trends to relevant teams.
• Build strong relationships with payer representatives to support timely resolution.

REQUIREMENTS

Required:

• 3–5+ years of experience in hospital revenue cycle, denials management, or insurance follow–up.
• Prior supervisory or team–lead experience in a healthcare revenue cycle setting.
• Strong understanding of payer policies, EOBs/ERAs, authorization requirements, and appeal processes.
• Proficiency with hospital billing systems
• Excellent communication, leadership, and problem–solving skills.
• Ability to manage a remote team with accountability and clarity.

Preferred:

• Proficiency with hospital billing systems (Meditech Expanse preferred)
• Experience in a hospital or critical access hospital environment.
• Hands–on experience with MEDITECH Expanse (billing, claims, or denials modules).
• Knowledge of Medicare, Medicaid, and commercial payer rules.
• Certifications such as CRCR, CRCS, or CPAR.

Please send your resume or questions in confidence to:

Amy Lowe- Senior Recruiting Director

Amy.Lowe@impekkable.net

Mobile – (972) 921.1864 (call or text)